This policy governs the way we collect, use, maintain and disclose information collected from users of this website.

personal identification information

We collect personal identification information from users when they register on the website, subscribe to the newsletter or fill out a form.

All users may, however, visit the website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. A user can always refuse to supply personally identification information but that may preclude them from accessing certain website features.

non-personal identification information

We collect non-personal identification information about users whenever they interact with the website. Non-personal identification information may include information about the browser, the type of computer and technical information about the means of connection to the website, such as the operating system, the internet service providers utilised, and other similar information. We use the information for analysing trends, administering the website, tracking movement on the website, and gathering demographic information.

children’s information

We give priority to providing protection for children while using the internet. We encourage parents, guardians and responsible adults to observe, participate in, monitor and guide their online activity.

We do not knowingly collect any personal identifiable information from children under the age of sixteen. If you think that your child provided this kind of information on the website, contact us immediately and we will use our best efforts to promptly remove such information from the website. You can contact us by using the contact form at cookbook.pfeiffer.net.au/contact-us/

log files

The website follows an industry standard procedure of using log files. These files log users when they visit the website. These logs are not linked to any information that is personally identifiable.

backups

The website follows an industry standard backup procedure where copies of the website are periodically taken. These historical copies are used only for disaster recovery purposes. Although users may opt-out of the website at any time, their information may remain in these historical copies until they are rotated out. We have a backup rotation strategy that has no copy more than two months old. There are no long-term archival copies of any personal information from the website.

web browser cookies

The website uses cookies to enhance user experience. The user’s web browser may place cookies onto their computer for our record-keeping purposes and to track information about them. The information may include what time the current visit occurred, whether a user has been to the website before, and what site referred the user.

Any user may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so it is possible that some parts of the website may not function properly.

how we use collected information

We collect and use osers’ personal information for the following purposes:

  • To improve service. Information provided helps responses to service requests and support needs more efficiently.
  • To personalise user experience. We may use information in the aggregate to understand how users as a group use the services and resources provided on the website.
  • To improve the website. We may use feedback a user provides to improve resources and services.
  • To send periodic emails. If a user decides to opt-in to a mailing list, they will receive emails that include news or updates. Users can unsubscribe from these emails at any time. We include unsubscribe instructions at the bottom of each email.

how we protect your information

We adopt appropriate data storage, processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

sharing your personal information

We do not disclose, sell, trade, or rent user’s personal identification information to others

third-party websites

We send non-personal identifying information to several third parties for spam analysis. This is done only when a user comments or attempts to register on the site.

This website includes links to other websites. These links are provided for convenience to access further information. They do not signify that we endorse those websites.

We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from this website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to this website, is subject to that website’s own terms and policies.

advertising

We do not have any arrangements in place for advertising on this website.

variation

We may revise these terms and conditions from time to time. When they are updated the date at the bottom of this page will specify the date of the change. Revised terms and conditions will apply to the use of this website from that date. Please check this page regularly to ensure you are familiar with the current version.

your acceptance of these terms

By using the website you signify acceptance of this policy. If you do not agree to this policy, please do not use the website. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.

contacting us

If you have any questions about this policy, the practices of the website, or your dealings with the website, please contact us by using the contact form at cookbook/pfeiffer.net.au/contact-us/

updates

This policy was last updated on 17 May 2018.